Privacy Policy

Effective Date: March 21, 2026

1. Introduction

Elega Arts ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.elegaarts.com and purchase our physical products. We are based in Ontario, Canada, and this policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We collect information that you voluntarily provide to us when you make a purchase, subscribe to our newsletter, or contact us.

A. Personal Information When you purchase a product, we collect:

Name and Email Address
Shipping and Billing Address
Phone Number (Required for delivery updates and courier contact)
Payment Details (Processed via secure third-party providers like Stripe or PayPal; we do not store full credit card numbers on our servers).

B. Non-Personal Information We automatically collect technical data including your IP address, browser type, operating system, and pages viewed to improve your shopping experience.

3. How We Use Your Information

We use your information for the following purposes:

Order Fulfillment: To process your transaction and manufacture your custom-ordered products.
Delivery: To ship your physical goods to your provided address.
Customer Support: To respond to inquiries regarding your order status or shipping.
Marketing (with consent): To send updates about new collections or promotions. You may unsubscribe at any time.

4. Third-Party Service Providers (Fulfillment & Shipping)

To get your products to you, we must share your information with trusted third-party service providers:

Fulfillment Partner: We share your order details (product, name, and address) with Printful, who manufactures and packages your items.
Shipping Carriers: Your name, address, and phone number are shared with couriers (e.g., Canada Post, FedEx, UPS) to facilitate delivery.
Platform & Payment: We use secure platforms (e.g., Wix, Shopify, Stripe) to host our store and process payments.

These third parties are only permitted to use your information to perform these specific tasks on our behalf.

5. Cookies

Our website uses "cookies" to recognize your browser and remember items in your shopping cart. You can disable cookies in your browser settings, though some site features may not function correctly as a result.

6. Data Security and International Transfers

We implement industry-standard security measures to protect your data. Because we use a global fulfillment partner (Printful), your data may be processed in servers located outside of Canada (such as the United States or Europe). By using our site, you consent to this necessary transfer of information for order fulfillment.

7. Your Rights

Under Canadian privacy laws, you have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or incomplete data.
Request the deletion of your data (subject to legal or record-keeping requirements).

8. Contact Us

If you have questions regarding this Privacy Policy, please contact us at:

Elega Arts Email: elegaarts@gmail.com Address: 53 1/2 King Street West Unit 2, Brockville ON, Canada